The first episode illustrates the live within the support center, which is called by the homeless people often drop in center. The idea is to have a safe place to be, which is not just a structured social service program. REST has this structured social service program from 9o’clock in the morning until 5 o’clock in the afternoon from Monday to Friday – but what do clients do the rest of their and if there isn’t a group where can they go. The support center addresses this issue. Clients can have a shower, have a cup of coffee, watch television and have a legitimate and save place to be, which is free from harassment, either by predators on the street or people who don’t want them around.
The documentary film is entitled “A Ticket for Everybody” because every evening REST conducts a lottery. This is because they have more clients than beds. At evening hours the support center transforms into an overnight shelter and volunteers support in the preparation of a warm meal. The documentary includes several interviews, which were conducted with the clients as well as staff.